How to Correct “DNS Server Not Responding” Error on Windows and Mac

DNS Server Not Responding eadnskeep

A DNS is a naming method that uses alphanumeric domain names and turns them into numeric IP addresses. Typically, DNS servers act as translators.

DNS Server Not Responding” indicates that your browser could not authorize a connection to the internet. Typically, DNS errors are created by problems on the user end, whether with a network or internet connection, misconfigured DNS frames, or an outdated browser. They can also be attached to a temporary service interruption that renders the DNS unavailable.

Steps to Determine “DNS Server Not Responding” Error in Windows and macOS

1. Switch to a Distinct Browser

The first move is to troubleshoot the issue by testing your DNS connections. Correcting this problem might be as easy as switching or updating the browser.

Try accessing the web from another browser. If switching browsers work, you’ll likely need to update your default browser to the latest variant or uninstall and reinstall it.

2. Start the System In Safe Mode

Start the Windows 10 computer in Safe Mode, choose the Windows button, and then hover over the Power icon.

Next, while you’re pressing down the Shift key, select Restart. Click on Troubleshoot > Advanced. Under Advanced options, choose Start-Up Settings, followed by Restart. You can tap 4 or 5 to Enable Safe Mode or Enable Safe Mode with Networking, respectively. The computer will restart in Safe Mode. The process is similar to macOS devices.

3. Temporarily Disable Antivirus Software and Firewall

For Windows people, go to control panel and cruising to Update & Security > Windows Security > Virus & Threat Protection > Manage Settings.

Mac users can get this option by cruising to System Preferences > Security & Privacy > Firewall.

4. Disable Secondary Connections

For Windows, type “Network connections” into the search box of your desktop taskbar. Next, click on View network connections:

It will carry you to the Network Connections page. Any connections you’re not currently implementing will have a red (X) next to them. Right-tap on one, and then choose Disable:

Repeat this for any other links that are not currently active. When done, restart the browser and try returning the website.

For a macOS, you can do this by clicking on the Apple icon, then cruising to System Preferences > Network. Your connections will be noted on the left bottom of the window.

To disconnect or disable one, choose it, and then tap on the (–) sign at the window base.

5. Disable the Windows Peer-to-Peer Feature

This feature assists in preserving the device’s download bandwidth. Primarily, it lets you download a Windows update one time, then utilize your device to spread or share the updated version across other computers included in your local network.

To do so, tap on the Windows icon, accompanied by the Settings > Update & Security:

In the window that initiates along the left-hand side, select Delivery Optimization:

After the ‘Allow downloads from other PCs’ option, toggle the switch to disable it:

When you’re done, restart the computer and try re-accessing the website. If this doesn’t work, don’t worry. We still have more solutions to try.

6. Restart Your Router

The following troubleshooting move is to restart your router. Doing so will clean your router’s cache and could be the solution for determining the “DNS Server Not Responding” information.

7. Install Updated Network Adapter Drivers on the Computer

There are some ways to refresh your network adapter driver. Do it manually, which you must only do if you are somewhat familiar with working with drivers. Alternatively, you can do it employing an automated tool such as Driver Easy or Snappy Driver Installer (SDI):

Once you download SDI and complete installing the updated drivers, restart the computer. Then try reconnecting to the internet to learn whether this resolved the issue.

8. Flush DNS Cache and Reset IP

If you’ve eliminated browser, antivirus software, and router as the cause of the issue, it’s time to turn your attention to DNS settings. As among the router cache, it may be that your DNS requires to be cleared before it can adequately make a connection to the internet, or your IP might require a reset.

If you’re using Windows, commence by typing “cmd” into the search field along the taskbar and choose the Command Prompt app:

The Command Prompt app in the Windows menu that initiates, enter “ipconfig/flushdns” and hit Enter:

When the process is concluded, it will display a message letting you know that the DNS cache was successfully cleaned. Repeat this procedure for the following instructions:

  • ipconfig /registerdnsipconfig /release
  • ipconfig /renew

If you’re utilizing a Mac device, you can clean your DNS cache by opening the Terminal application. In the Terminal application window, write the following:

dscacheutil -flushcache

Push the Enter key. There won’t be a resolution message as there is on Windows devices. Nevertheless, simply running this command will clean the DNS cache.

9. Disable IPv6

IPv6 is the latest Internet Protocol variant that helps route traffic within networks and the internet. Unfortunately, it may also be after the “DNS Server Not Responding” message you’re currently seeing.

For Windows, initiate the Network Connections control panel, then right-click on your current connection. In the drop-down menu, select Properties:

Under the Networking tab of the board that opens, scroll down until you understand Internet Protocol Version 6 (TCP/IPv6):

If it’s selected, unselect the box, press OK. Refresh the browser and try joining the internet again.

To disable IPv6 in macOS, you first require to determine what network interface you’re utilizing. To do this, initiate the Terminal application, then assign the following command:

networksetup -listallnetworkservices

If you need to disable IPv6 for a wireless connection, you will accept the following directive:

networksetup -setv6off Wi-Fi

For an Ethernet link, you would practice:

networksetup -setv6off Ethernet

Hit the Enter key, and refresh the browser to see if the issue is settled.

10. Change the Default DNS Server on Windows Computer

Start by ticking on the Windows button in the bottom-left corner of the taskbar. Type “Network Connections” in the search field and choose View network connections in the menu that appears.

Choose the internet adapter you’re currently applying—Right-click on the internet adapter, served by Properties.

In the window that opens, pick Internet Protocol Version 4 (TCP/IPv4), and agree on the Properties button.

To manually assign a specific DNS server address, select Use the following DNS server addresses and input the address of an optional server.

You can access Google’s DNS server, which is “”, under the Preferred DNS server. Then you can attach “” under the Alternative DNS server and hit OK.

If you’re operating macOS, you can locate these settings by clicking on the Apple icon developed by System Preferences:

Next, select the Network icon. Determine your current network, and tick on the Advanced button.

Under the DNS tab, tick the (+) button next to “IPv4 or IPv6 addresses” and hit Enter.

After you access the new DNS information, click on OK, followed by Apply. Restart the web browser, and then visit the website you were trying to access. It would be best to discover that the “DNS Server Not Responding” issue is resolved.


Trying to locate a website only to face a “DNS Server Not Responding” message can be frustrating and concerning. While there are various reasons this error may occur, the good news is that most have simple resolutions.